{"xsrfToken":"c8511f59f65b1053dfd9fbf21181f73850dc6cd5_lout","branding":{"id":"1","key":"imsc","name":"IT support ticket open","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d68015","headerLinkHoverBGColor":"#d68015","headerBadgeColor":"#d68015"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"imsc","projectId":10000,"serviceDeskId":1,"name":"IT support ticket open","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"27","name":"[Create Open Ticket] Your IT Manager will contact you right away!","descriptionHtml":"","callToAction":"[Create Open Ticket] Your IT Manager will contact you right away!","introHtml":"<p><span class=\"error\">[Create Open Ticket]</span> Your IT Manager will contact you right away!</p>","icon":10433,"iconUrl":"https://nextkernel.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10433","groups":[7],"key":""},{"id":"18","name":"Alarm","descriptionHtml":"","callToAction":"Alarm","introHtml":"<p>Alarm 관련 serving</p>","icon":10432,"iconUrl":"https://nextkernel.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[],"key":""},{"id":"17","name":"POS","descriptionHtml":"","callToAction":"POS","introHtml":"<p>POS 관련 Serving</p>","icon":10432,"iconUrl":"https://nextkernel.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"Serving : Yes! I'm your IT Manager"}],"orderMapping":{"6":[18,17],"7":[27],"1":[1,4,6,8,12,14],"2":[1,8,10,11,13],"3":[2,3,4,5,6,7],"4":[9,14,15],"5":[10,14,16]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2847b750-1257-308c-a198-b98f4e55c9c8","appLinkName":"System Confluence","appLinkUrl":"https://nextkernel.atlassian.net/wiki","spaceKey":"NKC","spaceName":"Next Kernel Campus","spaceUrl":"https://nextkernel.atlassian.net/wiki/spaces/NKC","isServer":false},"labels":[],"projectKey":"TICKET","serviceDeskId":1,"kbLinkDomainURLs":["https://nextkernel.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TICKET","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxOWMyMDNlZi0wMjAwLTQ2MTItYTlmNy1hZGM3Y2M3NjNlZjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzUzMjAsIm5iZiI6MTczMjE3NDEyMH0.pW-Cb95ghNSh_SBoDLT-hZb5sss9L_aD6sEAnNnw6po","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"19c203ef-0200-4612-a9f7-adc7cc763ef0","tokenDurationInMins":20}},"reqCreate":{"id":27,"projectId":10000,"form":{"name":"[Create Open Ticket] Your IT Manager will contact you right away!","descriptionHtml":"","callToAction":"[Create Open Ticket] Your IT Manager will contact you right away!","intro":"<p><span class=\"error\">&#91;Create Open Ticket&#93;</span> Your IT Manager will contact you right away!</p>","instructions":"","icon":10433,"iconUrl":"https://nextkernel.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10433","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Business name & Issue summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Contact Name, Phone# and Detail description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/27","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/27","calendarParams":{"firstDay":0,"date":"2024-11-21T01:28:41-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2847b750-1257-308c-a198-b98f4e55c9c8","appLinkName":"System Confluence","appLinkUrl":"https://nextkernel.atlassian.net/wiki","spaceKey":"NKC","spaceName":"Next Kernel Campus","spaceUrl":"https://nextkernel.atlassian.net/wiki/spaces/NKC","isServer":false},"labels":[],"projectKey":"TICKET","serviceDeskId":1,"kbLinkDomainURLs":["https://nextkernel.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxOWMyMDNlZi0wMjAwLTQ2MTItYTlmNy1hZGM3Y2M3NjNlZjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzUzMjEsIm5iZiI6MTczMjE3NDEyMX0.UeZn9dDfsxLaEEqqhd5V7oyBI63bu4xeKpffwv9r-lY","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"19c203ef-0200-4612-a9f7-adc7cc763ef0","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nextkernel","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c8511f59f65b1053dfd9fbf21181f73850dc6cd5_lout","baseUrl":"https://nextkernel.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nextkernel.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"19c203ef-0200-4612-a9f7-adc7cc763ef0","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"5b472598be4e4b59a13657a807a0e9f1","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}